Privacy Policy

Carrier Support Services LLC ("Carrier Support Services," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Company name
• Messages submitted through our contact form

We collect this information only when you choose to provide it. We do not require you to submit personal information in order to view this website.

How We Use Information

We use personal information to:

• Respond to inquiries
• Provide requested services
• Communicate regarding operational matters
• Improve our services

Information Sharing

Carrier Support Services LLC does not sell personal information. Information may be shared with trusted service providers only when necessary to operate our business or comply with legal obligations.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances. We do not share or sell SMS opt-in data or phone numbers for the purpose of SMS.

SMS Communications

If you choose to receive SMS communications, you may receive informational messages related to your inquiries or operational services. SMS consent is optional and is collected separately from any other consent or acknowledgment.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, and meeting legal, accounting, or recordkeeping requirements. When information is no longer needed for these purposes, we take reasonable steps to delete it or render it unidentifiable.

Security

We take reasonable administrative and technical measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, request that it be corrected or deleted, or object to certain uses of it. You may also withdraw consent to SMS communications at any time by replying STOP to any message, or by contacting us using the details below.

To make a request, contact us using the information in the section below. We may need to verify your identity before acting on a request.

Contact Information

For questions about this Privacy Policy or our handling of personal information, contact:

Carrier Support Services LLC
500 Marquette Avenue NW
Suite 1200
Albuquerque, New Mexico 87102
United States
support@carriersupport.ai